Privacy Policy

Last updated: JUNE 2025

Monika the Label Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.monikathelabel.com, place an order, or interact with us via email or social media.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Monika the Label Ltd
Unit 38714, PO Box 6945, London W1A 6US, United Kingdom
Email: hello@monikathelabel.com

2. What Data We Collect

When you browse or shop with us, we may collect the following information:

  • Personal Information: Your name, email address, shipping and billing address, phone number.

  • Payment Details: Managed securely by Shopify Payments or PayPal. We do not store your full payment information.

  • User Data: IP address, browser type, device type, browsing behavior (via cookies and analytics tools).

3. How We Use Your Data

We use your information to:

  • Process and ship your orders

  • Send order confirmations and updates

  • Communicate with you via email (if you’ve opted in)

  • Send promotional emails or retarget you via ads (Meta, Google, etc.)

  • Improve your experience through site analytics

You can unsubscribe from marketing emails at any time by clicking the link in our emails or by contacting us at hello@monikathelabel.com.

4. Sharing Your Data

We may share your data with trusted third parties for essential services, including:

  • Shopify (ecommerce platform)

  • Klaviyo (email marketing)

  • Meta (ads)

  • Google Analytics (analytics)

We only share data when necessary and ensure these partners are GDPR-compliant.

5. Cookies & Tracking

Our website uses cookies to offer a better browsing experience and for analytics and advertising purposes.

We use tools such as Google Analytics and the Meta Pixel to understand how visitors use our site and to deliver relevant ads.

We’re working to implement a cookie banner to give you full control over cookie consent.

6. Your Rights (Under GDPR)

If you are based in the UK or EU, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to processing or request data portability

To exercise any of these rights, please email us at hello@monikathelabel.com.

7. Age Restrictions

We do not knowingly collect or process data from individuals under the age of 18. If we become aware that we have collected personal data from a minor, we will delete it immediately.

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact

If you have any questions about this Privacy Policy or how we use your data, please email us at hello@monikathelabel.com.